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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Hebeka

Julie Hebeka

July 31, 2025

5  out of  5
rating by Julie Hebeka
"The office is quick to respond and courteous with every interaction."
We responded:
"Thank you so much, Julie! We truly appreciate your kind words. Our team takes pride in being responsive and courteous, and it means a lot to hear that reflected in your experience. We’re always here to help whenever you need us!"
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Raymond Okdie

July 31, 2025

5  out of  5
rating by Raymond Okdie
"Super nice crew there. They are very communicative and kind. I would recommend them in a heart beat!"
We responded:
"Thank you so much, Raymond! We truly appreciate your kind words. Our team takes pride in being friendly, communicative, and making sure our customers feel taken care of. Your recommendation means the world to us! Please don’t hesitate to reach out if you ever need anything."
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Shellie Reed

July 24, 2025

5  out of  5
rating by Shellie Reed
"What a wonderful phone call! Informative, friendly and helpful!!! Highly recommend!!!!"
We responded:
"Thank you so much, Shellie! We’re thrilled to hear that your experience was informative, friendly, and helpful. It means a lot that you would highly recommend us. We’re always here to provide the support and care you deserve—thanks again for the kind words!"
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Mathew Maras

July 23, 2025

5  out of  5
rating by Mathew Maras
"The Agent I spoke with , Jose ,was very customer oriented and did a great job getting me a plan that worked for me. I left the the phone call with a smile on my face. Thank you."
We responded:
"Thank you, Matthew, for the fantastic review! We’re so glad to hear that José provided you with a positive and personalized experience. Helping you find a plan that fits your needs is exactly what we strive for, and it’s wonderful to know you ended the call with a smile. We truly appreciate your trust and look forward to being here for you whenever you need us!"
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Logan Tenney

July 18, 2025

5  out of  5
rating by Logan Tenney
"Call to pay my insurance every month. I will say that they are 100% very nice and kind. If you have a problem they will explain it to you, and make everything right. I have never had a problem with them at all. Great customer service, and easy to work with!"
We responded:
"Thank you so much, Logan! We truly appreciate your kind words. It means a lot to know you’ve had such a positive experience with our team month after month. We’re always here to help, answer questions, and make things as easy as possible. Thanks again for trusting us—we’re lucky to have you with us!"
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Cindy Schelling

July 17, 2025

5  out of  5
rating by Cindy Schelling
"We have had good experience with this firm."
We responded:
"Thank you, Cindy! We’re so glad to hear you’ve had a good experience with our team. We’re always here to help and look forward to continuing to serve you!"
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Julie Double

July 17, 2025

5  out of  5
rating by Julie Double
"I had to put in a claim for my car Julie Spann Johnson's office was right there when I needed them. Friendly took really good care of me. Got everything done with no problems. I 100% would refer them to everyone. Thankyou very much"
We responded:
"Thank you so much, Julie! We’re thrilled to hear that you felt supported every step of the way. It means a lot to know our team could make the process smooth and stress-free for you. Your kind words and referral mean the world to us—thank you for trusting us with your insurance needs!"
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Beverly Wolcott

July 17, 2025

5  out of  5
rating by Beverly Wolcott
"Very helpful and knowledgeable team!"
We responded:
"Thank you, Beverly! We’re so glad to hear you found our team helpful and knowledgeable. We’re always here to support you and truly appreciate your kind words!"
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Deborah Bish

July 11, 2025

5  out of  5
rating by Deborah Bish
"I had dropped the tow service on my car insurance because I had AAA. Well, AAA failed me but I called to ask if the tow service could be put on my policy and she did it quickly, then emailed me the policy update and cost😊 Fast and efficient!"
We responded:
"Thank you so much, Deborah! We’re glad we could help you out quickly when AAA fell through. We know how important it is to have support when you need it, and we’re always here to make sure your coverage works for you. Fast and efficient is what we aim for—thanks again for the kind words! 😊🚗💨"
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Jeannette Lee

July 9, 2025

5  out of  5
rating by Jeannette Lee
"Connor was great. He was patient - he listened and answered all my questions. He was thorough and efficient. Glad we made the change to State Farm at our local office. Thanks Connor!"
We responded:
"Thank you so much, Jeanette! We’re thrilled to hear about your great experience with Connor. His patience, attention to detail, and dedication to helping our customers truly make a difference, and we’re so glad you felt that. Welcome to State Farm—we’re grateful you chose our local office and look forward to being here for you whenever you need us!"
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Jason Wanamaker

July 9, 2025

5  out of  5
rating by Jason Wanamaker
"Office has been great to work with since moving back to Toledo area. They are so responsive and help us get everything done so fast. I have worked primarily with Connor Emch at this office and he has been on top of everything. So glad we went with State Farm and this office!"
We responded:
"Thank you, Jason! We’re so glad to have you back in the Toledo area and even happier that you chose to work with our office! Connor truly appreciates the shoutout—he takes great pride in providing prompt, attentive service, and it’s wonderful to hear that reflected in your experience. We’re always here when you need us, and we look forward to continuing to take great care of you!"
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R. Leon

July 6, 2025

5  out of  5
rating by R. Leon
"I had an excellent experience at Julie Spann Johnson - State Farm office. José Arroyo-Sierra assisted me, and from the very beginning, he showed professionalism, patience, and deep knowledge about auto insurance coverage. He explained everything clearly, answered all my questions, and made sure I chose the best option for my needs. It’s clear that he truly cares about his clients. I highly recommend José and the entire team at this office. Thank you for such efficient and friendly service! Tuve una excelente experiencia en la oficina de Julie Spann Johnson - State Farm. José Arroyo-Sierra fue quien me atendió, y desde el primer momento demostró profesionalismo, paciencia y un conocimiento profundo sobre las coberturas de seguro. Me explicó todo con claridad, respondió a todas mis preguntas y se aseguró de que eligiera la mejor opción para mis necesidades. Se nota que realmente se preocupa por sus clientes. Recomiendo totalmente a José y al equipo de esta oficina. ¡Gracias por un servicio tan eficiente y amigable!"
We responded:
"Thank you so much, R. Leon, for your thoughtful and generous review! We’re thrilled to hear that José provided you with such an excellent experience. His professionalism, patience, and dedication to making sure you felt informed and confident in your coverage truly reflect the care we strive to give every client. We’re grateful for your recommendation and so glad to have you as part of the Julie Spann Johnson State Farm family!"
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Du Nguyen

June 25, 2025

5  out of  5
rating by Du Nguyen
"I just moved to Ohio from another state, and Connor did an excellent job switching my current policy with StateFarm: all my questions were answered clearly, and Connor made the switching really easy. Look forward to continuing using Julie Spann Johnson's services."
We responded:
"Thank you, Du, for the wonderful review! We’re so glad to hear Connor made policy transition to your new home state smooth and stress-free. Clear communication and excellent service are what we strive for, and we’re happy Connor delivered just that. We look forward to continuing to serve you here at Julie Spann Johnson State Farm! Welcome to Ohio!"
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Nicola

June 17, 2025

5  out of  5
rating by Nicola
"Very helpful and worked to find me the best rates!"
We responded:
"Thank you so much, Nicola! We’re thrilled to hear you had a great experience and that we could help find the best rates for you. We’re always here to help with anything you need—thanks for choosing our team!"
Profile photo of Harshavardhan reddy Nagireddy

Harshavardhan reddy Nagireddy

June 17, 2025

5  out of  5
rating by Harshavardhan reddy Nagireddy
"Simply Great! Kim does a great job always try to help me whatever way she can. Always explains the policy with very patience. Anytime I call, she just responds as soon as possible. They are the best in town. Thank you, State Farm."
We responded:
"Thank you so much for the kind words and 5-star review! We’re thrilled to hear that Kim has been such a helpful and responsive support for you. She truly takes pride in making sure everything is explained clearly and handled with care. We so appreciate your confidence in us and are grateful to be your choice for insurance. Always here when you need us—thanks again from all of us at Julie Spann Johnson State Farm!"
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Lilie Pease

June 11, 2025

5  out of  5
rating by Lilie Pease
"I highly recommend Julie spann Johnson from State Farm! She is wonderful!"
We responded:
"Thank you so much, Lillie, for your kind words and recommendation! We’re thrilled to hear that you had a great experience with Julie Spann Johnson. She truly cares about her clients! If there’s ever anything more we can do for you, please don’t hesitate to reach out! 🌟"
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Thomas

June 3, 2025

5  out of  5
rating by Thomas
"I had a great experience with the reps at the office. Jose was very helpful getting me good auto coverage. Would highly recommend"
We responded:
"Thank you so much for the kind words, Thomas! We’re thrilled to hear you had a great experience with our team. Jose will be glad to know he was able to help you find the right auto coverage. We truly appreciate your recommendation and look forward to serving you again in the future!"
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Zachary Bruner

May 31, 2025

5  out of  5
rating by Zachary Bruner
"We've been working with this office for 10+ years and it has been great. We love working with Kim."
We responded:
"Thank you so much, Zachary! We truly appreciate your continued confidence and loyalty over the past 10+ years. It’s always a pleasure working with you, and Kim is especially grateful for the kind words. We’re looking forward to many more great years together!"
Profile photo of Rick Korecki

Rick Korecki

May 17, 2025

5  out of  5
rating by Rick Korecki
"Alex was great to work with. Easy to communicate with and got the policy I needed put together quickly."
We responded:
"Thank you so much for the 5-star review, Rick! We’re thrilled to hear that Alex was able to help you quickly and efficiently. Clear communication and excellent service are what we strive for, and we’re glad your experience reflected that. If you ever need anything in the future, don’t hesitate to reach out!"
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logan baumgartner

May 16, 2025

5  out of  5
rating by logan baumgartner
"alex has been amazing to work with. answered all of my questions. made this process super easy and even better my insurance a month is affordable thanks to alex through state farm!"
We responded:
"Thank you for the fantastic 5-star review, Logan! We’re so glad to hear that Alex made the process easy and answered all your questions along the way. Helping you find affordable coverage is what we’re here for, and we’re thrilled you had such a positive experience with State Farm. Don’t hesitate to reach out if you ever need anything—Alex and our team are always happy to help!"
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A M

May 16, 2025

5  out of  5
rating by A M
"They have always done their very best to take care of me"
We responded:
"Thank you, A M, for the kind words and the 5-star review! We truly appreciate your confidence in us and are so glad to hear you’ve felt well taken care of. Providing reliable, personalized service is always our goal. We’re here for you whenever you need us!"
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Olivia O'Shea

May 16, 2025

5  out of  5
rating by Olivia O'Shea
"Kim from Julie's office has been awesome! She has helped us save some money by reviewing our current policies and recommending changes to new ones!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kim was able to help you save money and find the best coverage for your needs. She’s a valued member of our team, and we’re glad her expertise made a positive impact. If you ever have any questions or need further assistance, don’t hesitate to reach out—we’re always here to help!"
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Amanda F

May 15, 2025

5  out of  5
rating by Amanda F
"Alex was very helpful and kind. As well as professional. I would recommend them."
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Alex was helpful, kind, and professional during your experience. Your recommendation means a lot to us!"
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Steve

May 15, 2025

5  out of  5
rating by Steve
"Very professional, attentive and got me a great rate thank you"
We responded:
"Thank you so much for the 5-star review, Steve! We’re glad to hear you found our team professional and attentive—and even happier that we could get you a great rate! We appreciate you and look forward to helping you again in the future!"
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Terri Baumgartner

May 14, 2025

5  out of  5
rating by Terri Baumgartner
"Jose went above and beyond to make sure I could close on my house the day I wanted!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Jose went above and beyond to ensure you could close on your house on time. Providing timely, reliable service is what we strive for, and we’re glad Jose delivered just that. Congratulations on your new home!"